Reference

raj123 Legal rules for your account

raj123 Legal sets out how account access, wallet records, privacy choices and policy requests work for you in Indonesia.

Access depends on local lawPhone verificationWallet record clarityPolicy contact path
raj123 raj123 Legal rules for your account
LEGAL CONTACT

Get help with a Legal request

A clear contact path helps when you need a copy of account data, an explanation of a policy clause or a correction to your details. Start from account support and include the phone number linked to your profile, the relevant date and the subject of your request. We use those details to locate the right record without asking you to send a wallet password.

Team online

Account access

Use the account support route when phone verification blocks access or a Legal condition is unclear. Include your registered phone number and the exact message shown on your mobile browser.

Wallet records

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, send the transaction date and reference shown by your wallet or bank. Never send your PIN.

Policy changes

Ask account support to explain a current Legal clause or request a correction. We can route questions about access, privacy, cookies, retention or account closure to the relevant team.

DATA PRACTICE

How we handle Legal matters

We keep our Legal process practical: collect only what an account task requires, show you where a request is going, and record the action taken.

Data handling

We use account details to provide access, complete phone verification, investigate wallet records and respond to Legal requests. We do not need your DANA, OVO, GoPay or bank PIN.

Cookie choices

Cookies can support account sessions and policy preferences on your mobile browser or desktop browser. Clear them through browser settings, then sign in again if the account session ends.

Account security

Keep your phone number, sign-in details and verification messages private. If access looks unfamiliar, contact account support before changing wallet details or requesting a withdrawal.

Record retention

We retain account, support and transaction records only for operational handling, dispute checks and applicable legal duties. A deletion request may be limited where a record must be kept.

Who to contact

Account support is the starting point for privacy, access, cookie, retention and policy questions. Include your registered phone number so we can confirm which account the request concerns.

Requesting changes

You can request a correction to inaccurate account details or ask for an explanation of a Legal clause. We may ask for phone verification before changing information tied to your account.

Legal answers before account access

These Legal answers address the searches we hear most often before an Indonesian account is opened or a policy request is sent. If your situation is not covered, use account support with the relevant date, account phone number and transaction reference where available. Eligibility depends on local law.

The raj123 Legal page covers account access, phone verification, wallet records, privacy, cookies, retention, withdrawals and policy requests. It also explains where local law permits access and when checks may pause an account.

Yes. Access depends on local law and the rules that apply to your location. We ask you to check your local requirements before opening an account or using casino and sportsbook areas.

Phone verification helps us connect a request to the correct account and reduce mistaken access. Complete the verification step before account access, and keep messages sent to your registered number private.

We use the transaction reference, date and account details needed to investigate a DANA or QRIS record. Send those details through account support, but never share your wallet PIN or sign-in code.

You can ask account support to correct inaccurate details or explain how a record is used. We may request phone verification first, especially when the change affects access or wallet records.

Account, support and transaction records remain for the period needed to operate the account, handle disputes and meet applicable legal duties. Some records may therefore remain after a closure request.

Start with account support and name the clause, notice date or account action you mean. Include your registered phone number, without sending a password, PIN or verification code.